At Emobella Engineering Nigeria Limited, we are committed to delivering our products safely, promptly, and efficiently to our customers.
- Delivery Coverage
We deliver across Nigeria. International delivery may be available on request and subject to additional charges, customs regulations, and timelines.
- Delivery Timeframe
- Orders are processed within 1–3 business days after payment confirmation.
- Delivery timelines vary by location:
- o Lagos & Environs: 1–3 business days
- o Other States: 3–7 business days
- Delivery timelines may be affected by public holidays, weather conditions, logistics challenges, or unforeseen circumstances.
- Delivery Charges
Delivery fees are calculated based on product size, weight, quantity, and delivery location. Applicable charges will be displayed or communicated before order confirmation.
- Inspection on Delivery
Customers are advised to inspect items upon delivery. Any visible damage, shortage, or discrepancy must be reported immediately at the point of delivery or within 24 hours.
- Failed or Delayed Delivery
If delivery fails due to incorrect address details, unavailability of the recipient, or refusal to accept the order, re-delivery may attract additional charges.
- Bulk and Specialized Equipment Delivery
For heavy-duty, industrial, or customized engineering products, delivery timelines and logistics will be agreed upon separately and communicated clearly before dispatch.
- Responsibility Transfer
Ownership and responsibility for goods transfer to the customer once delivery is completed and acknowledged.
- Customer Support
For delivery inquiries or support, please contact our customer service team via our website or official communication channels.
Emobella Engineering Nigeria Limited reserves the right to update this delivery policy at any time to reflect operational or regulatory changes.
